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Notes from the field
Higher Ed Trends, Strategies, and Solutions
Yield


What Behavioral Economics Can Teach Us About Financial Aid Packages
Loss aversion — the Nobel Prize-winning insight that losses hurt twice as much as equivalent gains feel good — is reshaping how families read your financial aid package. Here's why that matters, and what you can do about it.

Laura Rudolph
4 days ago4 min read


Scarcity, Urgency and Trust: How Deposit Deadline Emails Can Backfire
Every yield season, someone writes a 'Last Chance to Secure Your Spot' email. But urgency applied to an undecided student doesn't create a decision — it creates pressure.

Laura Rudolph
Apr 166 min read


What the Hotel Industry Knows About Yield That We Don't
Hotels solved the 'almost booked' problem years ago. Here's what enrollment teams can steal from hospitality to move students toward “yes”.

Laura Rudolph
Apr 35 min read


First-Gen Yield Campaign Drives 21.7% Deposit Growth at a Regional Public University
This regional public university had no real admitted student campaign. For a campus where many students would be first-generation college-goers, that silence carried real risk. The campaign Square One built drove 21.7% deposit growth year over year.

Laura Rudolph
Mar 272 min read


What's Keeping Parents Up at Night and What You Can Do About It
We spend a lot of time thinking about what students are feeling during yield season. We almost never talk about what's happening to their parents — the financial fear, the grief, the midnight Google searches. That's a significant gap. And it's costing institutions deposits.

Laura Rudolph
Mar 136 min read


Speaking First-Gen, Part 1: Rethinking How Colleges Communicate
Higher education has its own language, but for first-generation families, that language can sound like a locked door. From jargon and acronyms to deficit-based labels, colleges often communicate in ways that confuse the very students they hope to include. This piece unpacks how words quietly shape belonging — and how marketers and enrollment leaders can rewrite them to open more doors.

Laura Rudolph
Nov 18, 20254 min read


It's Time to Stop Saying Parents Matter and Start Showing It
We say it all the time: “Parents are important,” but how often do our actions actually reflect that? Walk through specific, tangible strategies for making parents feel seen, heard and empowered to help their student say yes.

Laura Rudolph
Jun 25, 20254 min read


Do Undecided Students Retain at Lower Rates? Here’s Why Colleges Should Find Out.
If undecided students retain at lower rates, what can enrollment do? Help them explore majors before they enroll. Here’s how.

Laura Rudolph
Apr 16, 20254 min read


The 15-Minute Flex Stop: An Easy Way to Personalize Campus Tours
Campus tours shouldn’t feel one-size-fits-all. The 15-Minute Flex Stop lets visitors personalize part of their tour—choosing an extra stop t

Laura Rudolph
Apr 2, 20252 min read


How Disney’s Guest Flow Strategies Could Improve Admitted Student Day
Admitted student day shouldn’t be overwhelming. Disney’s approach to guest experience can help colleges design a smoother, more engaging eve

Laura Rudolph
Mar 26, 20253 min read


What if Admitted Students Could Curate Their Own Acceptance Packages?
Let admitted students personalize their acceptance packages with custom swag, videos, and tours to boost yield and engagement.

Laura Rudolph
Mar 11, 20253 min read


Helping Parents Have a Hard College Conversation: The Money Talk
Families often wait too long to discuss college costs. Here’s how admissions and financial aid offices can help parents start The Money Talk

Laura Rudolph
Feb 19, 20253 min read


Marketing Doesn’t Make Deposits. Relationships Do.
Marketing builds awareness, but admissions and campus connections seal the deal. Higher ed needs all three to turn students into deposits.

Laura Rudolph
Dec 24, 20243 min read


Predicting Yield with a Holiday Gift Guide? 🎙️Listen to How It Worked.
A holiday gift guide email to parents turned into a powerful way to predict yield. Here’s how it worked—and how colleges can do the same.

Laura Rudolph
Dec 24, 20242 min read
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